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Language: English (IN)
cancellation-refund

Cancellation & Refund Assistance

 

  • WHAT SHOULD I DO IF I NEED ANY ASSISTANCE WITH A REFUND OR EXCHANGE FOR FAULTY PRODUCT?

Please contact our support team at hdf.customercare@gmrgroup.in we will be eager to assist you. Also, to learn about Indian and other countries' allowances, you can visit: Duty-Free allowance page.

 

  • WHAT IS YOUR RETURN AND EXCHANGE POLICY?

There is no return or exchange policy. For any other concern related to your purchase please write to us at: hdf.customercare@gmrgroup.in within 30 days of your purchase or call us at @ 81062 56364 / @ 81069 56363 for further details.

 

  • WHAT IS THE CANCELLATION & REFUND POLICY?

- No cancellation/Refund on purchases made, unless it’s cancelled by the store/excess money paid/payment failure.

- Refund related to excess payments/payment failure but deducted in bank account queries – speak to the CRM team at @ 81062 56364/ @ 81069 56363.

- Refund procedure takes 20 working days, from the time the refund request is shared. Reach out to our CRM team at Hdf.Customercare@gmrgroup.in or WhatsApp on 72729 93377 with bill details.